The cable tv guy’s tips: Technician saying to operate for efforts Warner Cable happens to be informing all on Reddit

The cable tv guy’s tips: Technician saying to operate for efforts Warner Cable happens to be informing all on Reddit

Somebody declaring become some time Warner cable tv technician try spilling tips on Reddit.

Your time Warner wire, the second-largest provider of television and internet service in the usa, taught crystal it is considering the listings. “We’re not able to determine if this type of person is a present or original staff,” a spokesman claimed.

Reddit individual cableguy_the begun an “Ask Me all” (AMA) thread, thread pictures of his or her identification banner and consistent as proposed proof of their career. His own answers to the points arriving are incredibly genuine. The following are some shows (typos protected).

On Comcast’s impending purchase of the time Warner line:

We desire the merger because the present class responsible might most harmful recently historical past. A number of people getting terminated caused by impossible metrics. All of the run has become provided to support services staff and stripped from men and women that really look at the houses and hit challenges . It’s in pretty bad shape as well as the organization is now being manage like stool IMHO [in simple very humble view].

In the hassle between experts and customer service interpreter:

Yea careers staff and technicians were combating a war that nobody sees. Most of us detest these people, the two dread north america. These people determine people the problem is the equipment with regards to rarely is actually. Most of us inform consumers to simply disregard exactly what the person the mobile says because the probability is great, he has never ever wired property, installed a drop or remedied line.

On what’s actually wrong along with your connection:

dont trust 50percent of what the agent on telephone notifies you on. Merely schedule the techie. Get him capture. He’s performed this earlier. The agent simply suggestions phone. It’s rarely the apparatus leading to the issues.

In the key to obtain greater services:

If a technology happens ,ask for his or her managers quantity. Tell him it isn’t to lose him but to escalate a huge concern. He could contact his own sup ensure the awesome but that will assist.

On what’s stopping quicker net down load speed:

Honestly, fundamental analogue wire. It requires all the way up sooo much bandwidth . 1 network per volume vs connecting several wavelengths to produce 8 stations for a downstream and 4 for an upstream . If we become 100% electronic tv.. websites gets quicker. Likewise congestion. If you live around a college it is survival in an uncertain future . Granny would use the 15 meg for mail and checking but small Johnny school kid takes in down the data transfer in your neighborhood utilizing netflix and torrenting and playing. However they pay exactly the escondido escort twitter same. IMHO what might mend this really capping information and providing every person uncapped performance.

On the reason why splitting your cable tv link is actually a terrible idea:

Setting up a splitter just to attenuate the signal is really foolish all of us actually have facts labeled as attenuators which do this without introducing unnecessary splitter. But it is correct that way too much signal is just as poor as not enough we refer to as that distortion

On whether this Reddit AMA will set you back him his work:

I may feel dismissed subject to just who gets me personally. I may buy an extra their so difficult to share with by using the approach this manufacturer currently is designed.

Regarding how Wi-Fi signal are actually unreliable, and can generally be vanquished by doorways and structure:

Certainly very true. Plaster rooms especially.Solid timber opportunities, in a garage whenever router belongs to the 2nd ground or likewise. Wifi is a fickle animal.

On “broken” cable tv modem:

Yea I notice this loads. I might declare in certain yr I’d declare 5per cent regarding the modems We swapped happened to be really defective. We all carry out plenty of puppy and pony series and simply swap they in any event. The issue is in most cases perhaps not gear related. Modems either services or these people don’t. There can be so tiny between. They might be simple tools. I’ve show consumers using my notebook every thing employed fine, next switch over returning to their own equipment and every thing travels to shit. They still desire a new modem..Its insanity.